Privacy Policy

Article 1 - Introduction & Consent

This Privacy Policy outlines the policies and procedures of Scale Site Agency ("we," "us," or "our") regarding the collection, use, and disclosure of personal information when you use our website, scalesiteagency.com (the "Site"), and the choices you have associated with that data. We are located in Minnesota, USA.

We use your data to provide and improve our services. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used have the same meanings as in our Terms and Conditions.

This policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Scale Site Agency. This policy is not applicable to any information collected offline or via channels other than this website.

Article 2 - Information We Collect

The types of information we collect fall into two main categories: information you provide to us directly and information we collect automatically through your use of the Site.

2.1. Information You Voluntarily Provide

When you interact with our Site, such as by filling out our contact form to request a free preview or ask a question, you may provide us with personally identifiable information. This includes, but is not limited to:

• Contact Information: Your full name, email address, and telephone number.
• Business Information: The name and current website URL of your business, if applicable.
• Communications: Any information you voluntarily provide in the content of your messages to us.

Providing this personal data is voluntary. However, refusing to provide certain information may limit your ability to use specific features of the Site, such as receiving a response to an inquiry.

2.2. Information Collected Automatically (Usage Data)

When you access and navigate our Site, our servers may automatically collect and store certain information. This "Usage Data" does not personally identify you on its own but is essential for the operation and analysis of our Site. This data includes:

• Log and Device Information: Your computer's Internet Protocol (IP) address, device type, screen resolution, operating system type and version, and browser type and version.
• Browsing Information: The pages of our Site that you visit, the time and date of your visit, the time spent on those pages, the referring website address, and other similar diagnostic data.

Article 3 - Legal Basis for Processing

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

• Consent: You have given us your clear consent to process your personal data for a specific purpose (e.g., by submitting our contact form).
• Legitimate Interests: Processing is necessary for our legitimate interests, such as responding to your inquiries, providing our services, and improving our Site, and these interests are not overridden by your data protection rights.
• Legal Obligation: We need to process your information to comply with a legal or regulatory obligation.

Article 4 - How We Use Your Information

We use the information we collect for a variety of business purposes, including to:

• Provide and Manage Our Services: To operate our Site, respond to your inquiries, and fulfill your requests for service previews.
• Communicate with You: To send you administrative information, updates about our services, and marketing communications that may be of interest to you, in accordance with your preferences.
• Improve Our Site: To understand and analyze usage patterns and trends, to improve the Site's functionality, content, and user experience.
• Security and Fraud Prevention: To monitor for and prevent security threats, fraud, and other malicious activity.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Article 5 - How We Share Your Information

We are committed to maintaining your trust, and we do not sell, rent, or trade your personal information with third parties for their marketing purposes.

We may share or disclose your information in the following limited circumstances:

5.1. With Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Site ("Service Providers"), to provide the Site on our behalf, or to perform Site-related services (e.g., website hosting, data analysis). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Google Services (Maps, Fonts): We utilize embedded services from Google. Your interaction with these features is governed by the privacy policy of Google LLC.

5.2. For Legal Reasons

We may disclose your personal information if we are required to do so by law or in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of Scale Site Agency, prevent or investigate possible wrongdoing in connection with the Site, or protect the personal safety of users of the Site or the public.

5.3. In a Business Transfer

If Scale Site Agency is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as a business asset. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Article 6 - Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site. A cookie is a small text file stored on your device. We use them to help us analyze web traffic, remember your preferences, and improve your overall experience.

Types of Cookies We May Use:

• Essential Cookies: These are necessary for the Site to function and cannot be switched off in our systems.
• Performance and Analytics Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our Site.

Your Choices Regarding Cookies

Most web browsers are set to accept cookies by default. You can usually modify your browser setting to decline cookies if you prefer. If you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

Article 7 - Data Security and Retention

7.1. Security Measures

We have implemented administrative, technical, and physical security measures designed to protect the security of any personal information we process. This includes the use of Secure Socket Layer (SSL) technology. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

7.2. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Article 8 - Your Data Protection Rights

As a user of our Site, you are entitled to certain data protection rights. We are committed to upholding these rights for all our users, regardless of location.

• The Right to Access: You have the right to request copies of the personal data we hold about you.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us using the details provided in Article 14. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Article 9 - Third-Party Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

Article 10 - Children's Privacy

Our Site is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

Article 11 - "Do Not Track" Signals

Some web browsers offer a "Do Not Track" ("DNT") feature. At this time, we do not respond to DNT signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer's online activities over time and across third-party websites or online services.

Article 12 - Governing Law

This Privacy Policy and your use of the Site are governed by and construed in accordance with the laws of the State of Minnesota, United States, applicable to agreements made and to be entirely performed within the State of Minnesota, without regard to its conflict of law principles.

Article 13 - Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Article 14 - Contact Us

If you have questions, comments, or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please do not hesitate to contact us:

Scale Site Agency
Attn: Privacy Officer
St. Paul, MN, USA
Email: hello@scalesiteagency.com
Phone: 651-504-2194